I was also having this issue! I reached out to exams@aaos.org to confirm I was listed as a proctor. They forwarded me the welcome email, and it turned out my email was listed incorrectly. They were able to delete my profile and create a new one.

Hi,

I struggled with this as well, because I want to be sure that all the residents log on the mornings they are supposed to. When I asked AAOS about it, here’s the response I got:

Unfortunately this year only registered proctors of in person testing programs are able to log on to programworkshop and see their rosters.

Remote testers are proctored virtually so there isn’t a need for you to log on as a proctor.

If you would like to know if your residents have started or finished testing you will need to contact technical support and they can let you know if your residents have logged on to the exam or finished.

The tech I spoke to at the AAOS IT number said that there is no email address for me and that I would have to have AAOS sign me up again for the program workshop, which it sounds like they won’t do, given that proctorio is proctoring.

Does anyone see a reason for me to push the issue, if all I really need is to know that my residents signed on?

Thanks!

Good Morning,

I heard from Irene Bogdal from AAOS:

Good afternoon:

Your Program is testing remote, and this year only registered proctors of programs testing in person will have access to the Program Workshop to log in to see the residents rosters for proctoring.

If you would like to know if your residents have started testing or completed testing on your testing days, you can contact Technical Support:

24/7 Technical Support:

Internet Testing Services (ITS)

Telephone 1-800-514-8494

International Telephone Support: +1-443-573-8399

Email: aaossupport@testsys.com

Best Regards,

AAOS Assessments & Examinations Team

This is very frustrating to have to call this number to check on their status. Especially, since most of my residents are taking it on 11/11 which is a Saturday. that I have to keep calling this number and cannot just check their status online. Not sure why they changed it.

Hello! To tag on to this OITE thread….

How to I get a list of my resident AAOS ID #s?  We don’t test until next week but my residents are trying to do the practice testing and they can’t get logged in.  Tech support says I can find them in Program Workshops but I don’t have access since we are virtual testing. Exams says to contact AAOS directly, I have called and emailed with no response.  Any ideas on where I could access their #’s?

This is what they sent me to get the AAOS ID’s:

“If you need a copy of your resident roster and AAOS ID#s please contact the AAOS Service Center at 1-800-626-6726 to request that information.”

Pretty annoying, it should be just listed in the Roster as well.

Yes it would be nice if their #’s were on the resident portal.  I’m sure service center is being inundated with calls.

Thank you all for the information!

I agree with Cindy. We keep a “Vitals” database and record the AAOS # for reference.

We also store the roster each year, so we pulled our older listings for confirmation.

We do provide each resident with a testing coversheet – includes instructions and their AAOS ID / Last Name as listed on the roster.

Feels as if we are jumping through hoops to administer the exam. Glad we start testing on Monday this year.

Amy